Frequently Asked Questions

Important

All paths in this page are relative to the clickmouse installation directory. If Windows cannot open the files mentioned inside, please try opening with Notepad.

Errors

1. Language pack does not exist:

Please check if there is a langs directory in clickmouse's res directory. If yes, check if there is a langs.json file inside. If not, please reinstall clickmouse. Download link

2. Cannot start:

There might be some bugs. You can modify the content in packages.json to:

["xystudio.clickmouse", "xystudio.clickmouse.repair"]

Then run the repair.exe file in the current directory, check the content you want to clear, click the Repair button, and start clickmouse again to see.

Tip

It is recommended to select all repair items, but this will delete all user data and extensions, restoring to initial state.

If you can compile source code, you can also try using makefile, remove the --windows-console-mode=disable from compiling source code to get error stack trace.

If still not working, try uninstalling and reinstalling clickmouse. Download link

If the problem persists, you can report an issue

3. Cannot connect to update, showing timeout:

Our update content is stored on GitHub, and the network in China is slower.

You can install watt toolkit Then:

1. Open watt toolkit, click Network Acceleration on the left
2. Check github
3. Click One-click Acceleration

This method can only ensure no timeout error, but cannot guarantee fast network speed.

If still not working, I have no more methods

Software Function Usage Issues

1. Why is the click button grayed out?

You may not have correctly entered click delay and click count. You can set click time and click count in the input boxes below, and select the unit for click count/delay in the dropdown box.

Note

Need to enter correct numbers, otherwise clicking will fail.

2. Click input box is grayed out/cannot open click settings

This may be because you are currently clicking, need to click the Stop button to stop before entering again.

3. Software update failed: Update service not enabled

Please go to Settings, select Update on the left, then enable Enable Update

4. Prompt that package manager folder does not exist, pops up every time

You can go to Settings - Notifications - turn off Official extension package missing warning

5. Checkbox click invalid

You may have clicked on the text area. Clickmouse checkbox needs to be clicked inside the box to be effective.